Refund policy

Returns & Exchanges

* Returns and exchanges are accepted within 72 hours of receiving your order.
* Items must be returned in their original packaging, unused, undamaged, and in the same condition in which they were received.
* All tags, protective coverings, dust bags, boxes, and accessories must be included.
* Products showing signs of use, damage, scratches, stains, odors, or missing packaging may not be eligible for return or exchange.

Return Process

* After the returned item is received at our warehouse, it will undergo a quality inspection.
* Once approved, the refund will be processed via InstaPay within 72 hours from receiving the package in our warehouse using the details provided by the customer.

Non-Returnable Items

* Items damaged due to misuse, normal wear, or improper handling are not eligible for return or exchange.

Damaged or Incorrect Orders

* If you receive an incorrect or damaged item, please contact our customer support team within 48 hours of delivery and provide clear photos of the issue for assistance.